FAQ

ALL FLOWER PRODUCT SALES ARE FINAL.
_____
HAND DELIVERIES
Same day delivery order cutoff is 2 pm
Delivery Available Monday - Saturday 
Deliveries will arrive no later than 4pm. Because of the high volumes, we can't guarantee more specific times. However if it is for a business, please provide the times we can deliver between to ensure they get it while at work. 
Please do your best to confirm that your flower recipient will be at the delivery location, or that there is a safe (secure space, protected from weather) to leave the flowers. In the event that we cannot leave the flowers, you will be issued another delivery fee or the recipient can pickup the order between 9am-4pm. 
    _____
    HAND DELIVERY MINIMUMS

    Please make sure your order meets the following cart minimums. Rate based on driving distance from our Winnetka shop.

    0-10 miles: $50 min.
    10+ miles: Give our shop a call to check capacity/availability and determine delivery min/rate.

       _____

      IN STORE SHOPPING/PICKUP

      Our shop is open to the public to shop our pre-made designs from our cooler. Depending on how busy we are for that day we may be able to make you something with a wait time provided by one of our designers. However, if you would like to place a custom order we cannot guarantee same day, but can place it for a future date. 

      _____ 

      REFUNDS/ECHANGES
      _____
      JOBS

      We're always looking for creative designers to grow our HK Flowers Team. If interested, please email your resume to hkflowers818@gmail.com and we will get back to you with more information. 

      Check out HK Flowers on Yelp